Delivery Terms

Shipping


Order Status

Pending/ Waiting for T/T - Your payment has not been cleared. Providing payment receipt can help us to process your order quickly.

Preorder – Your order contains preorder items, the whole order will be shipped together by default. You can see estimated delivery time on the product page. Please also be aware the pre-order schedule might change under notification.

Processing (Backordered) - Few items of your order are out of stock. It need backorder. Please contact us if you want to ship available items first.

Shipped - When your order status is marked as "shipped", your order is on its way to courier (UPS, EMS etc). You should receive a tracking number when your order is under this status.

 

Customs, Duties and Taxes


Our Term doesn’t include custom fee. You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company.

 

Free Shipping Policy


Start Date - All Time

End Date - All Time

Orders Over $150 - Your order will enjoy free shipping via UPS. In most cases, it takes 3-5 working days to arrive.

Exceptions -

LattePanda/Raspberry Pi board/Micro:bit board will be excluded;

All PCB orders will not enjoy free shipping.

Distributors are not eligible for free shipping.

 

Shipping Method


Country Region Code Region Code - Export Document Delivery Time Product Delivery Time
Afghanistan AF 4 3 3
Germany DE 1 1 1
USA US 5 1 - 2 1 - 2
American Samoa AS 8 4 4
Andorra AD 4 4 4
Angila AI 8 3 3
Angola AO 9 2 2
Antigua and Barbuda AG 8 3 3
Argentina AR 8 3 3
Albania AL 4 2 2
Aruba AW 8 2 2
Australia AU 7 3 3
Austria AT 2 1 1
Azerbaijan AZ 4 3 3
Azores PT1 3 3 3
Bahamas BS 8 2 2
Bahrain BH 4 2 2
Bangladesh BD 7 3 3
Barbados BB 8 4 4
Barbuda (Antigua) AG 8 3 3
West Bank (Gaza) PS 4 3 3
Belarus BY 4 2 2
Belgium BE 2 1 1
Belize BZ 8 4 4
Benin BJ 9 5 5
Bermuda BM 8 2 2
Bhutan BT 7 3 3
United Arab Emirates AE 4 2 2
United Kingdom GB 2 1 1
Wales GB4 2 1 1
Scotland GB3 2 1 1
Northern Ireland GB 2 1 1
Bolivia BO 8 3 3
Bonaire AN1 8 4 4
Bosnia and Herzegovina BA 4 2 2
Botswana BW 9 3 3
Brazil BR 8 2 2
Brunei BN 7 3 3
Bulgaria BG 2 2 2
Burkina Faso BF 9 5 5
Burundi BI 9 5 5
Cape Verde CV 9 5 5
Cayman Islands KY 8 2 2
Gibraltar GI 4 2 2
Ceuta ES1 6 3 3
Algeria DZ 6 3 3
Cibuti DJ 9 5 5
Cook Island CK 9 5 5
Curacao AN2 8 4 4
Chad TD 9 4 4
Czechia CZ 3 1-2 1-2
China CN 6 2 2
Denmark DK 2 1 1
Timor-Leste TL 9 5 5
Dominician Republic DO 8 3 3
Dominica DM 8 4 4
Ecuador EC 8 3 3
Equatorial Guinea GQ 9 5 5
El Salvador SV 8 3 3
Indonesia ID 6 3 3
Eritre ER 9 5 5
Armenia AM 4 2 2
Estonia EE 4 2 2
Ethiopia ET 9 3 3
Faroe Islands FO 6 7 7
Morocco MA 7 2 2
Fiji FJ 9 5 5
Côte d'Ivoire CI 9 5 5
Philippines PH 6 2 2
Finland FI 3 1 1
France FR 2 1 1
French Guiana GF 8 2 2
French Polynesia PF 9 5 5
Gabon GA 9 3 3
         
The Gambia GM 9 5 5
Gana GH 9 2 2
         
Guinea GN 9 5 5
Gine-Bissau GW 9 5 5
Grenada GD 8 4 4
Greenland GL 6 2 2
Guadeloupe GP 8 5 5
Guam GU 9 4 4
Guatemala GT 8 2 2
Guernsey GG 4 2 2
Guyana GY 8 4 4
South Africa ZA 7 2 2
Georgia GE 4 2 2
Haiti HT 8 3 3
India IN 6 2 2
Croatia HR 4 1 1
Netherlands NL 2 1 1
Netherlands Antilles AN 8 4 4
Honduras HN 8 2 2
Hong Kong HK 6 2 2
Iraq IQ 4 3 3
British Virgin Islands VG 8 4 4
         
Ireland IE 2 1 1
         
Spain [Kanarya Adaları (Teneriffe,Las Palmas),Ceuta ve Melilla exc.] ES 2 1 1
Israel IL 4 2 2
Sweeden SE 3 1 1
Switzerland CH 2 1 1
Italy IT 2 1 1
Iceland IS 6 1 1
Jamaica JM 8 3 3
Japan JP 6 2 2
Jersey (Channel Islands) JE 4 2 2
Cambodia KH 7 3 3
Cameroon CM 9 2 2
Canada CA 5 2 2
Canary Islands IC 6 3 3
Montenegro ME 4 2 2
Qatar QA 4 2 2
Kazakhstan KZ 4 2 2
Kenya KE 7 2 2
Cyprus CY 4 3 3
Kyrgyzstan KG 4 2 2
Kiribati KI 9 5 5
Colombia CO 8 3 3
Comoros KM 9 5 5
Congo CG 9 5 5
Democratic Republic of the Congo CD 9 5 5
South Korea KR 6 2 2
Kosovo RS 4 2 2
Kosrae FM1 9 5 5
Costa Rica CR 8 3 3
Kuwait KW 4 2 2
Northern Ireland GB 2 1 1
Northern Mariana Islands MP 9 5 5
Laos LA 7 5 5
Lesotho LS 7 4 4
Lavia LV 4 2 2
Liberia LR 9 5 5
Libya LY 6 3 3
Liechtenstein LI 2 1 1
Lithuania LT 4 2 2
Lebanon LB 4 2 2
Luxembourg LU 2 1 1
Hungary HU 3 1-2 1-2
Macau MO 6 3 3
Madagascar MG 9 4 4
Madeira PT2 3 2 2
Macedonia MK 4 2 2
Malawi MW 9 5 5
Maldives MV 9 5 5
Malaysia MY 6 2 2
Mali ML 9 5 5
Malta MT 3 1 1
Marshall Islands MH 9 7 7
Martinik MQ 8 4 4
Mauritius MU 9 5 5
Mayotte YT 9 5 5
Mexico MX 5 2 2
Melilla ES2 6 3 3
Federated States of Micronesia FM 9 5 5
Egypt EG 4 2 2
Mongolia MN 6 3 3
Moldova MD 4 2 2
Monaco MC 2 1 1
Montserrat MS 8 3 3
Mauritania MR 9 5 5
Mozambique MZ 9 5 5
Namibia NA 9 5 5
Nepal NP 7 4 4
Nevis (St.Kitts) KN 8 4 4
Niger NE 9 5 5
Nigeria NG 7 2 2
Nicaragua NI 8 3 3
Norway NO 3 1 1
Central African Republic CF 9 5 5
Uzbekistan UZ 4 2 2
Pakistan PK 4 3 3
Palau PW 9 5 5
Panama PA 8 2 2
Papua New Guinea PG 9 5 5
Paraguay PY 8 2 2
Peru PE 8 2 2
Poland PL 3 1 1
Pohnpei FM2 9 5 5
Portugal PT 3 1 1
Puerto Rico PR 5 2 2
Reunion RE 9 5 5
Romania RO 3 1 1
Rota MP1 9 5 5
Ruanda RW 9 4 4
Russia (postal code ; 101000 - 453999,460000 - 619999) RU0 4 2 2
Russia (others) RU1 6 3 3
Saba AN3 8 4 4
Saipan MP2 9 5 5
Samoa WS 9 8 8
San Marino SM 4 2 2
Senegal SN 9 2 2
Seychelles SC 9 5 5
Sierra Leone SL 9 5 5
Singapore SG 6 2 2
Serbia RS 4 2 2
Slovakia SK 3 2 2
Slovenia SI 3 2 2
Solomon Islands SB 9 5 5
Sri Lanka LK 7 2 2
St.Barthelemy GP1 8 5 5
St.Christopher (St.Kitts) KN 8 4 4
St.Croix VI1 8 4 4
St.Eustatius AN4 8 4 4
St.John VI2 8 4 4
St.Kitts KN 8 4 4
St.Lucia LC 8 4 4
St.Maarten AN5 8 4 4
St.Martin GP3 8 4 4
St.Thomas VI3 8 3 3
St.Vincent Ve Grenadines VC 8 4 4
Surinam SR 8 3 3
Syria SY 4 2 2
Saudi Arabia SA 4 2 2
Swaziland SZ 7 3 3
Chile CL 8 3 3
Tajikistan TJ 4 3 3
Tahiti PF 9 5 5
Tanzania TZ 9 2 2
Thailand TH 6 2 2
Taiwan TW 6 2 2
Tinian MP3 9 5 5
Togo TG 9 3 3
Tonga TO 9 6 6
Tortola VG1 8 4 4
Trinidad And Tobago TT 8 4 4
Truk FM3 9 5 5
Tunusia TN 6 3 3
Turkmenistan TM 4 3 3
Turks And Caicos Islands TC 8 4 4
Tuvalu TV 9 6 6
Uganda UG 9 4 4
Ukraine UA 4 2 2
Oman OM 4 2 2
Union Islands VC1 8 4 4
Uruguay UY 8 3 3
Jordan JO 4 2 2
Vanuatu VU 9 5 5
Venezuela VE 8 3 3
Vietnam VN 7 2 2
Virgin Islands VI 8 4 4
Virgin Gorda VG2 8 4 4
Wallis And Futuna Islands WF 9 5 5
Yap FM4 9 5 5
Yemen YE 4 2 2
New Caledonia NC 9 5 5
New Zelland NZ 7 2 2
Greece GR 2 1-2 1-2
Zambia ZM 9 5 5
Zimbabwe ZW 9 5 5
For UPS

For orders made before 2 PM (GMT+8), if everything is in stock, we will ship your order at the same day.

For most Asia countries, order should reach you the next day if no customer clearance is required.

For western EU countries, order should reach you within 3 days if no customer clearance is required.

For eastern EU countries, order should reach you within 5 days if no customer clearance is required.

For USA/Canada, order should reach you within 3 days if no customer clearance is required.

For Australia, order should reach you within 3 days if no customer clearance is required.

 

EMS


As the default shipping method for orders to Russia, and it usually takes 10-15 working days to delivery. Tracking information is available.

If EMS is disabled, we will change to an alternative shipping method under the suggestion of our carrier.

 

Small Packets Air


Small Packets Air includes HK post, Swiss post, EMS and so on.

Orders contain battery, liquor and magnet cannot be shipped by Small Packets Air.

Small Packets Air is recorded, but tracking information is not available.

Small Packets Air has NO insurance.

This shipping service usually takes up to 20-30 business days but it is not guaranteed. Small delays are possible (but rare) due to custom formalities

In the very rare case of a package that has not yet arrived after 45 days, an investigation will be opened.

We do suggest this shipping method for low value and light-weight orders.

Each parcel should not be more than 1 Kg. We will NOTsend any order which is over 100 USD via this method.

We are not liable for any lost of goods via this shipping method which means we will not resend your order if it was missing or damaged.

 

Shipping Address


We will ship to the shipping address you provided, please notify us any address change before your order is marked as "Processing" to avoid parcel loss.

 

Combined Shipping


We could help combine shipping of multiple orders, please choose combined shipping method in the latest order and notify us in the comment of all orders that you want to combine.

 

Insurance


We do not offer insurance which covers you in the unlikely event that your parcel is lost or damaged by the postal services.

 

Reception


With standard courier practice, you check the contents of the parcel before signing for your goods. If you do not we can't be held liable for any damage that may have occurred in transit.

Prepared by  T-Soft E-Commerce.