What information we collect from you
When you sign up on our website or place an order for products or services, we may collect from you certain information, including the following: a username, password, your first and last name and email address, mailing address, phone number, primary job role and product usage needs for which you are visiting our website.
We do not intend to collect any sensitive personal information on our website and therefore you should not include any sensitive personal information (e.g. data relating to your health, finances, sexual orientation, religion, racial or ethnic origin, political opinions) on your profile or otherwise on our website.
To the extent you are a registered user of our website, you have the option at any time to change your preferences registered in connection with any of our sites or services at any time.
How we store and use your information
The information you provide when registering to use, and in the course of using, our website may be used by us:
- to provide you with the products and services you order and to manage your account;
- to contact you in connection with any query you have raised;
- to contact you to inform you about other announcements, special offers, products, services or events on offer from matiot.com, its affiliates, and certain third-party business partners that we think may be of interest to you. We will always give you the option not to be contacted in this way or at all and you may exercise that option at any time.
- for administration purposes or to help us develop and improve our offering;
- for crime prevention or detection purposes; and
- as otherwise permitted or required by law.
The transmission of information via the internet is not always completely secure. We cannot guarantee the security of your personal information transmitted to our site; and any transmission is at your own risk. Once we have received your personal information, we do employ security features to try to prevent unauthorised access.
To whom may we disclose your information
We may share your information with other affiliates within matiot.com. We may also need or wish to share your information with a limited number of others for a variety of reasons, including to provide product suppliers with limited point of sale information for calculation of sales commissions and other limited uses. We obtain appropriate confidentiality protection in those instances.
In connection with our business
For the purposes outlined above we may disclose your information to our service providers and agents who help us to carry on or advise us on how to develop our business, as well as reputable third-party providers). We require them to treat your personal information as confidential.
We will not share your information with any third parties outside our group for their marketing purposes.
For crime prevention, security or regulatory purposes
You should also be aware that we may pass on information to a law enforcement agency requesting it in connection with the commission of an offence, once we are reasonably satisfied as to the circumstances surrounding the request, or to comply with applicable laws and any lawful government or regulatory requests.
Access to the personal information that you provide and we store is password protected and access to passwords is limited. Firewall technology is used to prevent unauthorised access and servers are backed up daily, with archives stored in a secure location.
Our website uses SSL (which stands for "Secure Sockets Layer" technology), the de facto standard for internet security. SSL is an open protocol for secure data communications across computer networks. Broad support for this protocol promotes interoperability between products from many organizations. It provides an environment in which electronic commerce can be conducted and data can be safely encrypted and protected. SSL provides a straightforward method for adding strong security to existing applications and network infrastructures. SSL is application protocol independent and provides encryption, which creates a secure channel to prevent others from tapping into the network; authentication, which uses certificates and digital signatures to verify the identity of parties in information exchanges and transactions; and message integrity, which ensures that messages cannot be altered en route. Our website is authenticated for e-commerce by VeriSign, the world's leading website authentication authority.
We may obtain information about your general internet usage by using a cookie file. A "cookie" is a piece of information that our website sends to your browser, which then stores this information on the hard drive of your computer. Cookies help us improve our website and deliver a better and more personalised service by, for example, allowing our website to "remember" information about your preferences and to collect standard internet log information and visitor behaviour information. This information may be used, for example, to:
- personalize your repeat visits to our website;
- help speed up your searches;
- track visitor use of the website;
- compile statistical reports on website activity;
- assess the requirement for and determine the suitability of certain products and services; and
- assist us in developing our website.
You may refuse to accept cookies by activating the settings on your browser that allows you to refuse the setting of cookies and the above website tells you how to do this. If you choose not to accept a cookie, you will still be able to use our website but you may be unable to access certain parts of our website.
Who we are
When we refer to "company", or "we", "our" or "us" in these Terms, we mean matiot.com. Please note that as we continue to develop our business, we might sell or buy stores, subsidiaries, or business units, and in such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that any or substantially all of our assets are acquired by a third party, customer personal information will of course be one of the transferred assets.